Step-by-step instructions and help for doing everything with Rhapsody.
What is Rhapsody?
What Is Rhapsody?
Where can I listen?
Compatible Devices
Sign-up
Create a new Rhapsody account
Manage Your Account
Make changes, update info, remove devices & more
Something's Wrong
Known Issues
Billing Questions
Can't Sign In
Android help
Apple iOS help
Website help
PC software help
MP3 Player help
Sonos help
Mobile App Guides
Android unRadio app
iPhone unRadio app
Android full app
iPhone full app
Windows Phone
How to Download Songs
PC & Web Guides
Rhapsody.com
PC software
Windows Store App
How to Download Songs
Add or Remove Devices
Game Console Guides
XBOX
Home Audio Guides
Sonos
Logitech
Connected TVs
Car Guides
BMW
Ford SYNC AppLink
Music Requests
Request a song
Feature Requests
What should we add next?
Known Issues Billing Questions
Can't Sign In Android help Apple iOS help Website help PC software help MP3 Player help Sonos help
1) Completely unplug the Sonos for 30 seconds, then plug it back in.
2)
Remove and re-add Rhapsody. Don't worry, your library and playlists are safe.
3) Contact Sonos support at http://www.sonos.com/support or 800-680-2345
Songs grayed out or missing
Artist and record labels decide what songs are available on Rhapsody. Rights to songs can change over time. Some songs that were once available may disappear or show as grayed-out if the right's holder requests we remove them. Many songs that are removed are gone temporarily, and are eventually returned to our catalog. We're adding thousands of songs each week, so check back often. Want to request we add an artist or song?
Let us know.
