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iPhone + iPod Touch App Guide

Everything you need to get most from our iOS app.

Get the App

1.  Open the App Store
2.  Search for Rhapsody
3.  Tap Install

Sign In

1. Open the app
2. Tap Sign In
3. Sign in with your Rhapsody username & password, or with Facebook.

 Sign_in.jpg
 

Main Menu

Swipe right or tap the menu icon

Main_Menu.PNG

Home Screen

1.  Main menu

2.  View My Music

3.  Staff picks & posts

4.  New music every Tuesday

5. Popular with other members

6. Browse Genres & More

Home_Screen.jpg

Featured

Staff picks & posts

Featured.jpg

 

New Releases

New music every Tuesday

New_Releases.PNG

 

Popular

Popular with other members

Popular.jpg

 

Browse Genres & More

IMG_browse_1.png 

 

IMG_browse_2.png

 

IMG_browse_3.png

 

My Music 

1.  Swipe right or tap the menu icon
2.  Tap My Music
3.  Tap Library or Downloads at the top

 I_310_my_music.png

Search

1.  Swipe right or tap the menu icon
2.  Tap Search
3.  Enter an artist, album, or song

Search.jpg 

The Main Player

1.     Collapse the player
2.     Equalizer
3.     Return to song source
4.     Favorite
5.     Options
6.     Progress slider
7.     Shuffle
8.     Previous song
9.     Play / Pause
10.   Next song
11.   Repeat

i_310_player_all_numbered.png

Organize Your Music

1. Tap the + icon
2. Tap an option

 i_310_plus_icon_options.png

Save Favorites

Tap the heart icon while playing a song

i_310_player_fav_box.png

Access Favorites

1.  Swipe right or tap the menu icon
2.  Tap My Music
3.  Tap Favorite Tracks

 i_310_favs_from_menu_box.png

Access Radio

Listen to programmed stations, create your own, or listen live worldwide.

1.  Swipe right or tap the menu icon
2.  Tap Radio

i_310_radio_hub.png

Create a Station

Create a station based on an artist, song or genre

Tap the + icon to add a station to My Stations

Create a station based on artist or song:
1.  Tap Create a Station
2.  Search for Artist or Song

 i_310_radio_create_station.png

Create a station based on genre:
1.  Swipe right or tap the menu icon
2.  Tap Radio
3.  Tap Station by Genre
4.  Tap a category to see genre stations

i_310_radio_station_by_genre_box.png    

Tune a Station

1.  Tap Tune
2.  Slide left for more original artist, slide right for more diversity
3. Tap X to remove an upcoming song

 i_310_radio_tune_1_box.png

i_310_radio_tuner_2_box.png

Live Radio

1.  Swipe right or tap the menu
2.  Tap Radio
3.  Scroll down to and tap Live Radio
4.  Tap the search icon to find a local station

i_live_radio_1_boxed.png

 

Make a Playlist

1.  Tap the + icon next to any song or album
2.  Tap Add to Playlist
3.  Tap Create New Playlist

i_310_plus_icon_options.png

Access Your Playlists

1.  Swipe right or tap the menu icon
2.  Tap My Music
3.  Tap Playlists

 I_310_my_music__playlist_box.png

Edit a Playlist

1.  Tap a playlist
2.  Tap Edit
3.  Tap the red circle to remove songs
4.  Drag up or down to reorder songs
5.  Tap the + icon for options

 i_310_edit_playlist_boxed.png

Delete a Playlist

1.  Open a playlist 
2.  Tap the + icon
3.  Tap Delete

i_310_playlist_delete_box.png

Download Music

1.  Tap the down-arrow icon to download playlists or albums
2.  For individual songs, tap the + icon, the tap Download

i_310_download_box.png

Access Your Downloads

1.  Swipe right or tap the menu icon
2.  Tap My Music
3.  Tap Downloads

I_310_my_music_downloads_box.png

Remove Individual Downloads

1.  From My Music tap Downloads
2.  Tap a section, for example, Tracks
3.  Tap the + icon
4.  Tap Remove Download

i_310_options_remove_download_box.png

 

Remove All Downloads

1.  Swipe right or tap the menu icon
2.  Tap Settings
3.  Tap Restore Default Settings
4.  Tap Reset All

i_310_settings_restore_default_boxed.png

Share

1.  From a song or album tap the + icon
2.  Tap Share
3.  Tap an option

Note: You cannot share playlists from iOS app 

i_310_plus_icon_options_share_boxed.png

Add to the Queue

1.  Select a song, album, or playlist
2.  Tap the + icon
3.  Tap Add To Queue

i_310_options_queue_box.png

 

Access the Queue

1.  Swipe right or tap the menu icon
2.  Tap Queue

 i_310_queue.png

Edit the Queue

1.  Tap Edit
2.  Tap & drag to reorder
3. Tap the red circle to remove
4.  Tap Clear All to remove all songs
5.  Tap Done when complete

i 310 queue edit box.png

TrackMatch

Hear a song on TV, in a club, or on Live Radio? Find it in the Rhapsody catalog.

1. Tap TrackMatch from the main menu
2. Tap the microphone icon to start matching
3. Tap the + icon to remove tracks, view the album, or share.


i_TrackMatch_1.png

Equalizer

1. Play a song
2. Tap the equalizer icon
3. Choose a preset

 i_310_player_eq_boxed.png

Music Inbox

IMG_0809.PNG

To know more about "Music Inbox" Click Here

Listen For Free

IMG_0820.PNG

To Know more of "Listen for Free" click here

Settings

App settings.

Swipe right or tap the menu, then tap Settings

Settings.png

 

Troubleshooting

The steps below fix most issues. Rhapsody requires iOS 6 or higher.

1.  Completely shut off your device and turn it back on

2.  Check for an app update

3.  Sign out of the app and back in:
       1. Tap Settings in the app.
       2. Tap Sign Out

4.  Force close the app:
      1.  Press the physical button once on the iOS device to close Rhapsody
      2.  Press the physical button twice to show background apps
      3.  For iOS 6, press and hold Rhapsody until the red circle appears, then tap the circle
      4.  For iOS 7 scroll to Rhapsody and swipe up

5.  Ensure there is some free space by checking iOS Settings > About > Available.

6.  Switch between WiFi, cell, & airplane mode.

7.  Turn off High Quality downloads and streams.
     1. Tap Settings in the app
     2. Scroll to High Quality Audio
     3. Set both Downloads and Streaming to OFF

8.  Deauthorize & reauthorize the device from your account.
     1. Sign in to https://account.rhapsody.com
     2. Click "Authorization"
     3. Scroll to your iOS device
     4. Click "Deauthorize"
     5. Open the Rhapsody mobile app and sign back in to reauthorize

9.  Restore the app. Library and playlists are safe, but saved songs are removed.
      1.  Tap Settings in the app.
      2.  Tap Restore Default Settings
      3.  Re-download any saved songs

10.  If all else fails, uninstall & reinstall the app.
     1.  Press & hold the app icon
     2.  When the icons shake, tap the "X"
     3.  Tap Delete

 

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