We're here to help

Known Issues

Known Issues

Here's a list of common issues with Rhapsody product that we're aware of and we’re working on fixing these. We apologize for the inconvenience caused. We'll add any available workarounds as we discover them. If you have questions, comments, or concerns please contact us by clicking here


Click here to see all of our troubleshooting guides. 


List of known issues including workarounds if they exist. The list is subject to change and will be updated periodically.


1: Issue: “Unfortunately, Rhapsody has stopped" error message when trying to launch Rhapsody Android app

Workaround: No known work around found at this time.


2: Issue: Unable play downloaded tracks on Android Rhapsody app, getting an error "Permanent Error has occurred, we have removed your track from SD card".

Workaround: Try to re-download the tracks and check if it works.



Was this article helpful?
1 out of 1 found this helpful
Powered by Zendesk