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Troubleshooting

• Certain Yamaha models no longer compatible with Rhapsody
• Android KB: New Camera permission needed
• How to allow playback to continue with Power Saving Mode turned on
• Known Issue : Unable to view the track or artist information in Car Stereo when it is connected with the smartphone through Bluetooth.
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• Android Troubleshooting
• Apple iOS Troubleshooting
• Website Troubleshooting
• Rhapsody 6 PC software troubleshooting
• Rhapsody 4 PC Software Troubleshooting
• MP3 Player Troubleshooting
• How to fix installation issues with Rhapsody 6 PC software
• Known Issues
• Account in use in another location
• Song is grayed out or gone
• How to disable push notifications
• My account is under an old email address
• How to Update Windows Media Components
• How to fix Error Occurred while playing back on Rhapsody iOS App
• Having Trouble Sharing Rhapsody Content to Twitter on iOS 8?
• How to fix authorization issues with Rhapsody 6 PC Software
• Android 4.16 and Lollipop issues
• MetroPCS Help
• Z10 & Q10 are not compatible
• How to turn on error logging for Rhapsody 6 software
• Contact Us